At Giggle Bigle Toys, your happiness comes first. If you are not completely satisfied with your purchase, we make returns and refunds easy, secure, and transparent.
Eligibility for Returns
- Returns are accepted within 30 days of delivery.
- Items must be unused, unopened, and in original packaging.
- Proof of purchase (order number or receipt) is required.
❌ We cannot accept returns for:
- Opened, used, or damaged items.
- Customized or personalized products.
- Items not in their original condition or packaging.
How to Start a Return
- Email us at gigglebigletoys@gmail.com within 30 days of delivery.
- Include your order number and reason for return.
- Once approved, we’ll provide return instructions and shipping address.
- Pack the item securely and send it using a trackable courier service.
📌 Note: Customers are responsible for return shipping unless the item is defective, damaged, or incorrect.
Refunds
- Refunds are processed once the returned item is received and inspected.
- If approved, your refund will be credited to the original payment method within 5–10 business days.
- Shipping costs are non-refundable unless the issue was caused by us.
❌ Refunds will not be issued for:
- Used, opened, or damaged products.
- Items returned without original packaging.
Exchanges
- Exchanges are available only for defective, damaged, or incorrect items.
- Contact us within 7 days of delivery at gigglebigletoys@gmail.com.
- Once your return is verified, we’ll ship a replacement.
Customer Support
📧 Email: gigglebigletoys@gmail.com
📞 Phone/WhatsApp: +1 (737) 310-6141
🕒 Available: 24/7
⏱ Response Time: Within 24 hours